On Friday afternoon I wrote about a friend who tried to get unemployment benefits from Massachusetts. She was on the phone (they don’t accept applications in person or online) most of the day, going through all of the prompts, and eventually she would be bumped off by a computer generated voice stating that the office was too busy to take the claim. She can only apply on Wednesdays and Fridays because in Massachusetts you are assigned a day by the last digit of you SS# (Wednesday in her case) and Friday is a free-for-all. Today is Wednesday. She started at 8:30am and has tried 15+ times so far. I have received a few texts stating that the same thing is happening.
Yes, Aggie, but what does this have to do with health care?
The answer is obvious. This is rationing. She cannot receive unemployment benefits because they have set up barricades that make access to the system impossible. Imagine being really ill, elderly, and being told you could only get in cue to see a doctor one or two days a week, based on your SS#, and then being expected to spend entire days trying and failing to get into the system. And the beauty of it is that they will report that unemployment numbers for Massachusetts have decline substantially and that people are less sick.